Your Information Matters.

01Information We Collect

Visitors may provide information including:

• Name
• Email address
• Project or service requirements
• Information about a manuscript, book idea or publishing project
• Other information voluntarily included in an enquiry

The enquiry forms and the consultation booking calendar on this website are provided by HighLevel (GoHighLevel), the customer-relationship platform we use to manage enquiries. What you enter into those forms is submitted to HighLevel and stored there so we can respond to you and arrange a consultation.

02How We Use Information

Information submitted through this website is used to:

• Respond to enquiries
• Understand project requirements
• Communicate about requested services
• Prepare consultations or project discussions
• Improve the enquiry experience

03Website and Analytics Information

This website uses the following analytics tools to understand how the site performs and how visitors use it:

• Google Analytics 4 — aggregated traffic and usage measurement, including which pages are viewed and which enquiry forms are completed.
• Microsoft Clarity — aggregated usage measurement that helps us see where pages are difficult to use.
• Meta Pixel — advertising measurement, used to understand how our advertising performs, which enquiries and consultation bookings it leads to, and to optimise our campaigns where permitted.

These tools set cookies or use similar technologies in your browser. Where you arrive from an advertisement, search result or another website, we also record the campaign parameters carried in the link (for example utm_source, utm_medium, utm_campaign and the click identifiers used by Google, Microsoft and Meta), the page you arrived on and the website that referred you. This information is attached to any enquiry you send so we can tell which campaign it came from, and it is used for website-performance and advertising measurement only.

We do not send your name, email address, telephone or WhatsApp number, or anything you type into an enquiry form to Google Analytics, Microsoft Clarity or Meta. If these tools are changed, this policy will be reviewed so that it accurately reflects the live configuration of the website.

04Sharing Information

The Ebook Edit does not sell personal information submitted through project enquiries.

Information may be processed by service providers required to support website hosting, communication, analytics or other legitimate business operations where applicable. This includes HighLevel (GoHighLevel), which receives and stores enquiries submitted through this website and the details of consultations booked through it.

05Data Retention

Information is retained only for as long as reasonably required for the purpose for which it was collected and for legitimate operational or legal requirements.

06Third Party Services

Third party publishing platforms and external websites operate according to their own policies and terms. The Ebook Edit is not responsible for their content or practices.

07Contact

Questions about this Privacy Policy or about information you have shared with us can be sent to support@theebookedit.com.